Ed Voyles Honda

ranch8888 

on DealerRater

13 years ago

My experience was okay until I realized that the contract that I signed was not the price that we verbally agreed too. Obviously this is my fault for not catching that my acessories were added twice into the many lines of the contract (extra $1000)before I signed. The salesman agreed that it was wrong but his manager didn't even want to talk to him to verify my story, he just told me that I was re-negotiating the contract. I even offered to dig up the voicemail from the salesman stating the terms of the deal. He just reitera... read more

binalyn 

on DealerRater

13 years ago

I have purchased 3 Hondas in the past. I purchased a CR-V from Ed Voyles in 2006. I purchased my current Accord from another dealership and was not pleased with the service I received. So, when I decided I wanted to buy another vehicle, I thought of your dealership because of the good experience I had previously. Basically, I drove out of my way and past several other Honda dealerships to do business with yours. I have provided the email conversation I had with David below. At the conclusion of that conversation, I believed ... read more

publow 

on DealerRater

14 years ago

I previously purchased a vehicle from Ed Voyles Honda in the spring of 2010. At the time, I was extremely happy with the vehicle and the price. Since that time, however, several issues have arisen. Prior to purchasing my car I was told that it had been in an accident. Nothing in the engine compartment had been damaged, which was my greatest concern. In the year that I have owned the car, though, I have had to repair the passenger side power window mechanism as well as the door latch mechanism on the same door. Both of these ... read more

davidagans 

on DealerRater

14 years ago

I've been a Honda owner since 1989, but that may change. I've been a Honda owner since 1989, but that may change. Went to Ed Voyles,Ga. today with an appointment to test drive a Fit. They had all my information for the specific model, including an finance application for 0.9% loan. My appointment was confirmed . After driving 20 miles out of my way, way beyond many other dealers closer to my home, I was turned away because, yesterday, they sold all of the inventory which I told them I was interested in. For some reason they ... read more

peter400 

on DealerRater

14 years ago

Both Kelly Blue Book, and Black Book rate my trade in at approximately $5500. My vehicle is in mint condition interior, exterior, and has no mechanical problems. Vehicle is still covered under full-mechanical warranty through Land Rover for another 5,000 miles so vehicle is in perfect condition. Ed Voyles Honda quoted me $2000 for this vehicle as a trade-in stating the mechanic smelled anti-freeze in the engine compartment. Land Rover just replaced a leaking radiator in my vehicle within the last 2 months, the radiator was l... read more

Ignition_key 

on DealerRater

14 years ago

Got an email quote from them over the phone for a 2011 Accord Coupe 6MT NAVI (blk/blk) saying I was approved and car was ready for drive out(all without my acknowledgement). So I went over to meet David Kozarich asking what was going on. I told him that I have already have committed to buy the car from the other dealer and that it’s an out of state purchase and I’ve already booked my ticket as well. He goes in the sales managers office comes with some numbers, and I told him sorry, then the manager comes in and asks what he ... read more

mfsqlserver 

on DealerRater

14 years ago

In an attempt to resolve a previous matter and to have questions answered, I had been trying to get someone within customer service to help me at Ed Voyles honda in a follow-up to a better business bureau case I filed. Finally after hours of trying I finally get Pete Richards on the phone and instead of answering my questions in an attempt to solve the matter, he jumps in and threatens legal action against me with his lawyers. All I tryed to get answered is why his people never told me about the 8000 add on or whatever value... read more

hondaowner1 

on DealerRater

15 years ago

Tried calling several times to speak with customer service. Every time receptionist answered phone and transferred me, the phone just rang. No one ever picked up the phone. I let it ring at least 20 times each call. Well, I will be taking my business elsewhere! 

ajnatl 

on DealerRater

15 years ago

This dealership imbibes every negative connotation of a car dealership. I have never had such an unpleasant experience car shopping. I was approved and secured the special financing rate on a brand new Accord from another dealership and was shortly in an accident. My car was totaled. I went to Ed Voyles to purchase a replacement car I was told that I would have no problem getting the special rate again. They gave a fair price. When I went online to fill the credit application several days later and called the dealership the ... read more