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650 Automall Dr, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I recently brought my 2014 **** F-150 FX4 into Future Ford Service in Roseville, CA for a factory safety recall scheduled through **** corporate who patched me through to *****, who was super helpful, sweet, and professional. From the moment I arrived, I was treated like royaltyJason ***** in the service department greeted me and handled my truck as if I were the president of ****************** itself.What stood out most was Jasons genuine dedication to helping me. Without any agenda beyond wanting to take care of me and my ... read more
Would leave no stars if I could. Basically, came in for a service. I have a mustang gt and drove it 2k+ miles. My oil change was due and since the odometer was at 16k+, I told the advisor that Im there for a 15k mile service. The guy printed out a menu of options he claims is tailored for my car, with my vehicle infor printed on it, for me to choose from ranging from $500-$700+. My first 2 services at my previous dealer in ** only charged me around $100. Me thinking that hey, its 15k miles. Maybe its more detailed. Went with... read more
We called ahead asking if they had the car we were looking for because we had a very specific car in mind. Two salesman assured us they had what we were looking for in our price range. Once we got there,they did not have what we were looking for. They were very pushy and told us they would make something they had work for us. For the right price, maybe we could over look a few things. As time went on, the car they were pushing was just not what we wanted but they would not take no for an answer. We offered to come back anoth... read more
Bought a truck over 6 weeks ago, I traded my truck in, they were supposed to pay it off. Well its been over 6 weeks and old truck still not paid off. Im about make another Payment on a truck I havent owned in 6 weeks. Oh yes need to make payment on my new truck as well. What a joke!
Absolute scum bags! ************************ and *** are the most dishonest salesmen! Be cautious of yo-yo financing and lies to get you to sign a contract . I told ****** I did not want to proceed if I needed a co-signer. ****** ran my credit came back and said I qualified ( first time buyers program) and didnt need a co-signer. I left that night with a car and paid $1000 down. Friday Im told I need a co-signer and I shouldve brought the car back Thursday and if I dont bring the back theyll have the repo guy come get it and... read more
We bought a 2021 new Bronco 1/06/2022.They tell you they are giving you extended warranties for free and then slide it into the financing. After 3 times in signing the contract it was still not removed. Also beware check the market value of your vehicle before trading to them. (my mistake for thinking they were honest and did not check value) we were given $5000 less then market value, (I have proof) and our vehicle was in perfect shape. When we went back to talk about this , they sent the manager to talk to us. He acted ver... read more
Ive been trying to get in touch with this dealership specifically *****************. Ive reached out multiple times, called, left messages and no response, or I just get hung up on. Its very frustrating to say the least, being treated as a sale and nothing more after we leave the lot. I have been trying to get a hold of him due to a notification I received once I downloaded the **** app regarding a maintenance issue when i was charged a premium price for a certified Explorer. I have also been trying to get the extra key fob ... read more
What dealership has you sign the Pre-contract disclosure after you have signed the contract already? Future Ford and Lincoln of Roseville does!These scumbags will mislead you into purchasing optional maintenance and warranty packages for a dirt cheap price of $12 a month for 60 months that has a value of almost $6k during your contract signing if you declined those options during negotiation. Who would turn down a deal like that?Later, my girlfriend and I realized that the last document she signed had the monthly payment wit... read more
Business response:
Good morning. Please contact me at your earliest convenience. I want to get his situation handled immediately Thank you ********************* General Manager Future Ford Lincoln of Roseville *************** *********************************
Terrible experience all around. Hard sell effort kept us there til we left with 12.5% promised APR (per contract). 9 days later demanded the vehicle be returned immediatly or otherwise sign new 15.5% contract. Sold our other vehicle the day after we bought the Ford. So no choice but to sign. Yes there was a clause allowing it. Watch for "Sellers Right to Cancel" in any "manner in which actual notice is given to you within 10 days".
Future Ford Lincoln of Roseville has a 4.6 star rating with 6,841 reviews.
Future Ford Lincoln of Roseville is closed now. It will open at 9:00 a.m.